If you are importing from the East, you have probably come across cases where the shipping company “ROLLOVER” your cargo.
Sometimes, importers who are not experienced enough tend to blame the forwarder or the ship’s agent and come out with horrible feelings. To avoid these feelings and supply chain disruptions, it is important to understand what is going on behind the scenes to prepare (at least!)
Sometimes, the container you ordered did reach the planned schedule (approx. 25% of containers do not sail as scheduled…) and “rolling on” the next voyage. Even if the cargo has reached the port on time, it can still “roll-over” if there is missing paperwork, port congestion, or operational failure…
ROLLOVER can cause delays, supply chain disruptions, and paralyze the business’s entire operating system.
The consequences can be devastating.
Delay of cargo can lead to tremendous financial loss and unhappy customers, alongside damaging its reputation.
Most cargo owners assume that the shipping lines will update them if this happens, but in most cases, the truth is that they will update the contract owner (freight forwarder) by cold mail and not the cargo owner (importer/exporter).
SO WHAT ARE THE MAIN REASONS FOR ROLLOVER:
So you probably ask yourself, “how can I minimize the damage?”
The answer is that you can’t predict the unseen, but you can use all the data, tips, and AI + triggered smart alert CARGOZONE digital workspace have to offer and minimize the risk.
You can also do your best to:
We invite you to check out our blog and start to control your freight activities & shipments like a PRO.
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