GLOBAL FREIGHT JUSTICE – Paying customers is last in line in terms of service quality?
Supply chains are at the heart of how organizations operate and compete today; they also play a critical role in overall organizational performance.
So how come that exporters & importers, the ones that pay for all services, are not the first in line in terms of service quality & expectations?
Cargo owners can’t tell the next step need to take action most of the time; lake of visibility & transparency slows down the process and leads to supply chain disruptions. We are talking about hundreds of dollars annually.
The current situation is fueled by the lack of interest from the service providers (shipping & airlines) that will probably get the job from one forwarder or another as they are not ready to serve a significant number of clients.
Freight forwarders moved 90% of all goods transported globally, making it clear to all that freight forwarders are here to stay and will probably need to invest in technology to keep the booking agent’s title that 9/10 organizations can’t effort to lose.
COVID 19 forced us to understand that digital independence, agility, clear communication, and clean data can boost productivity and minimize supply chain disruptions. Even when working from home.
Cargozone empowers its users with a digital workspace to better manage and control freight activities, shipments, and tasks digitally while communicating clearly to the context and keep the organization cyber secured highly protected.
CargoZone is the place to do it all. Easy, we connect the dots.
To explore more of CargoZone capabilities, visit us at www.cargozone.ai.
Cargozone, where the Supply chain happens.